Burnaby, BC Financial Services Companies directory and business contacts list

The following Burnaby, BC, Canada Financial Services Companies are among the many key British Columbia organizations listed in the BC Contacts Directory.
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Brigitte Witzel, Coordinator, First Contact, Humanitarian Issues Program
Canadian Red Cross - Lower Mainland Region
3400 Lake City Way
Burnaby BC V5A 4Y2
Tel. 604 709-6656 - direct
Tel. 604 709-6600
Fax. 604 709-6675
brigitte.witzel81@redcross.ca
www.redcross.ca
www.redcross.ca/lowermainland

Cameron MacDonald, Senior Manager, Human Resources - Head Office and HTS Recruitment
HSBC Group Systems Development (div. of HSBC Capital (Canada) Inc.)
Discovery Place - 3980 Carrigan Court
Burnaby, BC V5G 4X5
Tel. 604 643-6674 - direct
Tel. 604 453-5222
Fax.
cameron_macdonald13k8x@hsbc.ca
www.hsbc.ca/hsbc

Cameron MacDonald's contact numbers:
Downtown: 604 643-6674
Burnaby: 604 453-5387
Still Creek: 604 918-7865
Cellular: 778 239-9206

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Jonathan Luk, Assistant Vice President & Manager
HSBC Bank Canada
Jonathan_Luktv@hsbc.ca
www.hsbc.ca/hsbc

Tracey Jacquot, Risk Services Coordinator
Contact+ Insurance Network Ltd. / Federated Insurance Companies of Canada
108 - 4595 Canada Way
Burnaby BC V5G 1J9
Tel. 604 294-2337
Fax. 604 294-2353
tracey.jacquotkl@federated.ca
infokl@contactplus.ca
www.federated.ca

Martin Jaekel, CFE, CII, President and Chief Executive Officer
Whitehall Bureau of Canada Ltd.
944 South Service Road
Hamilton, ON L8E 6A2
Tel. 905 643-3233
Tel. 1 877 313-7283 - Toll Free
Fax. 905 643-8337
martin9h@whitehallcanada.com
mail9h@whitehallcanada.com
www.whitehallcanada.com

Martin Jaekel is based in Hamilton, Ontario and has served the investigation industry for over 25 years, garnering experience as a Provincial Officer and undercover operative and then focusing on insurance and corporate fraud mitigation. In addition to being licenced across Canada, he has handled assignments throughout the United States, the Caribbean, Central and South America, Europe, Australia, Middle East and Asia.

His client partners include Fortune 500 companies and global insurers. Mr. Jaekel is a published author, Certified Fraud Examiner, passionate entrepreneur, sought after speaker and is recognized as a leader in the investigation community across Canada.

His industry commitments have included being a Director, Editor and the President of the International Association of Arson Investigators - Ontario Chapter. He is currently involved with many other industry associations.

Burnaby Office:
Martin Jaekel, CFE, CII, President and Chief Executive Officer
Whitehall Bureau of Canada Ltd.
17 - 5050 Kingsway
Burnaby BC V5H 4H2
Tel. 604 873-4233
Fax.
mail9h@whitehallcanada.com
www.whitehallcanada.com

Lee Tajcnar, Senior Risk Services Coordinator
Contact+ Insurance Network Ltd. / Federated Insurance Companies of Canada
108 - 4595 Canada Way
Burnaby BC V5G 1J9
Tel. 604 294-2337
Fax. 604 294-2353
Lee.Tajcnarjzxzh293a@Federated.ca
infojzxzh293a@contactplus.ca
www.federated.ca

Robert Clunes, Marketing Service Representative
Contact+ Insurance Network Ltd. / Federated Insurance Companies of Canada
108 - 4595 Canada Way
Burnaby BC V5G 1J9
Tel. 604 294-2337
Fax. 604 294-2353
robert.clunescs2@federated.ca
infocs2@contactplus.ca
www.federated.ca

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Alan Halarewich, Field Operations Manager
Contact+ Insurance Network Ltd. / Federated Insurance Companies of Canada
108 - 4595 Canada Way
Burnaby BC V5G 1J9
Tel. 604 293-2670 - direct
Tel. 604 294-2337
Fax. 604 294-2353
alan.halarewich6z@federated.ca
info6z@contactplus.ca
www.federated.ca

Tyler Sheppard, Marketing Service Representative
Contact+ Insurance Network Ltd. / Federated Insurance Companies of Canada
108 - 4595 Canada Way
Burnaby BC V5G 1J9
Tel. 604 294-2337
Fax. 604 294-2353
tyler.sheppardlv1nz@federated.ca
infolv1nz@contactplus.ca
www.federated.ca

Office Manager,
C.B. Cornerstone Investments Inc
203 - 410 Carleton Avenue
Burnaby, BC V5C 6P6
Tel. 604 298-8777
Fax. 604 293-1719
infowcus@cbcornerstone.com
www.cbcornerstone.com/

Roy Goncalves, Chief Technology Officer
TIO Networks Corp.
330 - 4260 Still Creek Drive
Burnaby, BC V5C 6C6
Tel. 604 298-4636
Fax. 604 298-4216
Roy.Goncalvesyyfb@tionetworks.com
salesyyfb@tionetworks.com
infoyyfb@tionetworks.com
www.tionetworks.com

Responsible for steering future vision and direction of TIO Networks Surfnet software technology
Strategically overseeing, reviewing and validating technology related decisions for TIO while mapping the organization's technology direction
Instrumental leader in the architectural design and implementation of TIO NetLock and SurfnetÔ technologies
7 years experience with TIO Networks; 9 years total experience
Responsible for the design, development and ongoing management of all IFT technology including the Surfnet kiosk platform, Kiosk-Services.Net, Research and Development and TIO's daily IT requirements
Microsoft Certified Developer

Jeff Dowle, Executive Vice President
HSBC Bank Canada
Jeff_Dowle0l5xn@hsbc.ca
www.hsbc.ca/hsbc

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Steve Barha, Chief Information Officer
TIO Networks Corp.
330 - 4260 Still Creek Drive
Burnaby, BC V5C 6C6
Tel. 604 298-4636
Fax. 604 298-4216
Steve.Barha5xxt47lb@tionetworks.com
sales5xxt47lb@tionetworks.com
info5xxt47lb@tionetworks.com
www.tionetworks.com

Responsible for leading TIO Networks Development team and driving the company's Professional Services and Research and Development programs including strategic leadership of the Company's software architecture and product suites.
Previously, founding CEO of Santra Technology, the pioneer of Web Services QoS and performance monitoring.
Senior management positions at Saba (NASDAQ: SABA) (formally THINQ Learning Solutions), Telus Enterprise Solutions (formally Columbus Group Communications) and Emerge Online.
Holds numerous Sun Microsystems and Microsoft Certifications including SCJA, SCJP, MSF Practitioner.

Sasha Todorovic, Risk Services Coordinator
Contact+ Insurance Network Ltd. / Federated Insurance Companies of Canada
108 - 4595 Canada Way
Burnaby BC V5G 1J9
Tel. 604 294-2337
Fax. 604 294-2353
sasha.todorovicmnvf7@federated.ca
infomnvf7@contactplus.ca
www.federated.ca

Randy Overturf, Chief Operating Officer
TIO Networks Corp.
330 - 4260 Still Creek Drive
Burnaby, BC V5C 6C6
Tel. 604 298-4636
Fax. 604 298-4216
Randy.Overturf94a07lnn@tionetworks.com
sales94a07lnn@tionetworks.com
info94a07lnn@tionetworks.com
www.tionetworks.com

February 9, 2007
Randy Overturf joins TIO Networks Corp. as COO.

More than 20 years experience in senior management positions with leading technology, and insurance companies in Canada and the United Kingdom.
Senior Executive Responsible for Services, Tiny Computers, UK's largest PC manufacturer
Senior Executive Responsible for Customer Service, Kwik Fit Insurance Service (Edinburgh, UK)
Head of Customer Service, DX Communications (Glasgow, UK)

Mr. Overturf joins TIO Networks with more than 25 years of operations, field service and support, project management leadership, network operations and customer service experience.

Most recently, Mr Overturf spearheaded the design, development and implementation of software and kiosk installations at Mediaport Entertainment Inc., while managing the recruiting, hiring and training of key team members in all departments of the organization.

As Vice President of Customer Service with Integrated Healthcare Systems in Kent WA, Mr Overturf was instrumental in designing and building a strong support team enabling a fast paced growth plan for sales. Recognizing the value and importance of establishing a strong service reputation, he achieved highest levels of excellence in customers' satisfaction.

During his time at Coinstar Inc., the multinational pioneer of self-service coin counting services, Overturf built the field service department to over 300 employees and more than 10,000 locations. Overturf served in a variety of positions including National Field Service Manager, Director of National Field Operations and Vice President of Field Operations.

He successfully increased customer satisfaction and retention by establishing a customer call center, instituting customer satisfaction programs, and standardizing recruiting processes and training curriculum.

Matt Gorman,
Pacific Blue Cross / BC Life
4250 Canada Way
Burnaby, BC V6B 4E1
Tel. 604 419-2000
Fax. 604 419-2990
inhealthzku7@pac.bluecross.ca
www.pac.bluecross.ca

Terry Trotic, SR&ED Representative
Pinchevsky & Co.
501 - 4190 Lougheed Hwy.
Burnaby, BC V5C 6A8
Tel. 604 734-0117
Fax. 604 734-0118
ttroticind55po@pinchevsky-co.com
www.pinchevsky-co.com

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Erik Sova, President
Payroll Guardian International Inc.
270 - 3700 North Fraser Way
Burnaby BC V5J 5H4
Tel. 604 451-9812
Fax. 604 451-5164
infovlrk@payrollguardian.com
www.payrollguardian.com

Victor Belan, Marketing Service Representative
Contact+ Insurance Network Ltd. / Federated Insurance Companies of Canada
108 - 4595 Canada Way
Burnaby BC V5G 1J9
Tel. 604 294-2337
Fax. 604 294-2353
victor.belan41770nf5@federated.ca
info41770nf5@contactplus.ca
www.federated.ca

James (Jamie) M.E. Hyde, Executive Vice President and Chief Financial Officer
Resolve Corporation / Canadian Securites Registration Systems
200 - 4126 Norland Avenue
Burnaby, BC V5G 3S8
Tel. 604 637-4000
Fax. 604 637-4001
JHydebm7r9l@csrs.ca
www.csrs.ca
www.resolvecorporation.com

Jamie is responsible for Resolve's finance and administration functions across product lines, and he oversees Resolve's activities with the investment community.

Jamie has over 28 years of experience in financial management and strategic leadership, most recently as Chief Financial Officer at GSW Inc., a TSX-listed company. He began his career with Ernst & Young LLP, progressing to Partner, and providing audit, advisory, and corporate finance services to a variety of Canadian businesses.

Heather Hamilton-Wright, Manager, Fund Development
Canadian Red Cross - Lower Mainland Region
3400 Lake City Way
Burnaby, BC V5A 4Y2
Tel. 604 709-6613 - direct
Tel. 604 709-6600
Fax. 604 709-6675
Heather.Hamilton-Wrightdpo4s7o1b@redcross.ca
www.redcross.ca
www.redcross.ca/lowermainland

Sam Shahbazi, Executive Vice President
TIO Networks Corp.
330 - 4260 Still Creek Drive
Burnaby, BC V5C 6C6
Tel. 604 298-4636
Fax. 604 298-4216
sam.shahbazidkbt@tionetworks.com
salesdkbt@tionetworks.com
infodkbt@tionetworks.com
www.tionetworks.com

Senior department responsibility along with a variety of corporate development functions
Integral element of the company's growth since 1997
Assists in the foundation and development of TIO's sales growth
Oversees the direction of the sales team, lead generation along with strategic operational issues
Alma Mater of Arizona State University (Business)
Strong foundation in retail at Sony and Future Shop Electronics

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Farzeena Mohamed, Human Resources
ARI Financial Services Inc.
8624 Commerce Court
Burnaby, BC V5A 4N6
Tel. 604 412-2300
Fax. 604 419-4430
www.careersqbi@arifleet.ca
www.arifleet.ca

Hamed Shahbazi, Chairman, President & Chief Executive Officer
TIO Networks Corp.
330 - 4260 Still Creek Drive
Burnaby, BC V5C 6C6
Tel. 604 298-4636
Fax. 604 298-4216
Hamed.Shahbazijnpexg1@tionetworks.com
salesjnpexg1@tionetworks.com
infojnpexg1@tionetworks.com
www.tionetworks.com

Chief architect of the organization's business and market vision
8 years in kiosk industry
Integral in securing clients & strategic alliances with HP, Microsoft, WorldCom, Cisco Systems, etc.
Recipient of Business in Vancouver 40Under40 Award
Founder and Chairman of The World Development Foundation

Monica Khanna, Human Resources
HUB International (TOS) Insurance Brokers Ltd.
3875 Henning Drive
Burnaby BC V5C 6N5
Tel. 604 293-1481
Fax. 604 293-1493
monica.khanna4px@hubinternational.com
tos.info4px@hubinternational.com
www.hubtos.com

Joseph Nakhla, Chief Marketing Officer
TIO Networks Corp.
330 - 4260 Still Creek Drive
Burnaby, BC V5C 6C6
Tel. 604 298-4636
Fax. 604 298-4216
Joseph.Nakhlazesrn49@tionetworks.com
saleszesrn49@tionetworks.com
infozesrn49@tionetworks.com
www.tionetworks.com

6 Years with Butler Survey (Satellite Equipment and Electronics)
Joined TIO Networks in May 1998 and has been responsible since then for creating and implementing policies and procedures in Sales and Marketing Department
Oversees capital generation program
Instrumental in setting up a worldwide distribution strategy and building strategic partnerships with different companies to further advance TIO Networks position in the industry
Studied Civil and Structural Engineering at BCIT, and Science and Math at the Douglas College

Travis Kenzle, Account Executive
HUB International (TOS) Insurance Brokers Ltd.
3875 Henning Drive
Burnaby BC V5C 6N5
Tel. 604 293-1481
Fax. 604 293-1493
Travis.Kenzle9h@hubinternational.com
tos.info9h@hubinternational.com
www.hubtos.com

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Nora, Administration Dept.
HSBC Group Systems Development (div. of HSBC Capital (Canada) Inc.)
Discovery Place - 3980 Carrigan Court
Burnaby, BC V5G 4X5
Tel. 604 453-5222
cgd_hrjzxzh293a@hsbc.ca
www.hsbc.ca

Sarah Halliday, User Interface Design Manager, UCD, HSBC Group Technology Services
HSBC Group Systems Development (div. of HSBC Capital (Canada) Inc.)
Discovery Place - 3980 Carrigan Court
Burnaby BC V5G 4X5
Tel. 604 453-5222
Fax.
Sarah_Hallidaycs2@hsbc.ca
www.hsbc.ca

I manage a team of globally-based UI Designers and User Researchers for HSBC's Group Customer Experience, Technology team.

Past
* Senior Designer at CanWest Mediaworks
* Content Developer / Design at Hollinger Digital
* Marketing Coordinator at TeleLink Technologies

Shabira Manji, Insurance Broker
HUB International (TOS) Insurance Brokers Ltd.
3875 Henning Drive
Burnaby BC V5C 6N5
Tel. 604 899-3903 - direct
Tel. 604 293-1481
Fax. 604 293-1493
shabira.manji6z@hubinternational.com
tos.info6z@hubinternational.com
www.hubinternational.com
www.hubtos.com

Greg Watkin, General Manager - CSRS Division
Resolve Corporation / Canadian Securites Registration Systems
200 - 4126 Norland Avenue
Burnaby, BC V5G 3S8
Tel. 604 637-4060 - direct
Tel. 604 637-4000
Fax. 604 637-4001
gwatkinlv1nz@csrs.ca
www.csrs.ca
www.resolvecorporation.com

Rudy Bartolome, Manager, Marketing & Communications
Global Educational Marketing Corporation - Head Office
201 - 100 Mural Street
Richmond Hill, ON L4B 1J3
Tel. 416 741-7377 X 3545 - direct
Tel. 416 741-7377
Fax 416 741-8987
rudywcus@globalfinancial.ca
www.globalfinancial.ca
www.globalemc.com

Global Educational Marketing Corporation - Burnaby
102 - 4940 Canada Way
Burnaby BC V5G 4K6
Tel. 604 430-5475
Fax. 604 433-0711

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Amy Hasham, Human Resources
Pacific Blue Cross / BC Life
4250 Canada Way
Burnaby BC V6B 4E1
Tel. 604 419-2000
Fax. 604 419-2990
inhealthyyfb@pac.bluecross.ca
www.pac.bluecross.ca

Chris Robinson-Byrne, Pension Administration
D.A. Townley & Associates Ltd.
101 - 4190 Lougheed Highway
Burnaby, BC V5C 6A8
Tel. 604 299-7482 X 331 - direct
Tel. 604 299-7482
Fax. 604 299-0842 - direct
Fax. 604 299-8136
crbyrne0l5xn@datownley.com
health0l5xn@datownley.com
www.datownley.com

Sam Bouji, Founder
Global Educational Marketing Corporation - Head Office
201 - 100 Mural Street
Richmond Hill, ON L4B 1J3
Tel. 416 741-7377
Fax 416 741-8987
Sam5xxt47lb@globalfinancial.ca
www.globalfinancial.ca
www.globalemc.com

Global Educational Marketing Corporation - Burnaby
102 - 4940 Canada Way
Burnaby BC V5G 4K6
Tel. 604 430-5475
Fax. 604 433-0711

Sam Bouji founded Global Educational Marketing Corporation in 1997 believing that of all the financial savings instruments, Education Savings Plans (ESPs) would best help Canadian children afford a post-secondary education.

Directly prior to opening his own company, Mr. Bouji was the top sales representative for another Education Savings Plan provider, and knew the important role ESPs would continue to play in having more educated citizens able to contribute to a successful Canadian society.

Says Mr. Bouji, "Our sales growth and management excellence are allowing us to grow at a faster pace than more established Group Scholarship ESP providers. We are proud of our business relationships that have enabled us to grow so quickly; among them are the Bank of Nova Scotia and Bank of Nova Scotia Trust Company. These institutions serve as our Depository and Trustee".

Mika Suzuki, Human Resources
Pacific Blue Cross / BC Life
4250 Canada Way
Burnaby, BC V6B 4E1
Tel. 604 419-2000
Fax. 604 419-2990
inhealthmnvf7@pac.bluecross.ca
www.pac.bluecross.ca

Barry Po, Ph.D., Senior User Researcher
HSBC Group Systems Development (div. of HSBC Capital (Canada) Inc.)
Discovery Place - 3980 Carrigan Court
Burnaby BC V5G 4X5
Tel. 604 453-5222
Fax.
Barry_Po94a07lnn@hsbc.ca
www.hsbc.ca

I am an expert in the area of user experience (UX) strategy, design, and research, with over 7 years of experience managing UX teams and working on industrial projects with companies such as Boeing, Nissan, and General Motors.

I speak regularly at conferences, companies, and universities about my work and I am the author of numerous publications in scholarly circles.

I am constantly looking for projects that push my skills and expertise to their limits and always look forward to new challenges.

I am a team player and I am at my best when working with others.

SpecialtiesUser experience strategy, user-centered design, interaction design, user research (e.g. usability testing, field study, ethnographic work), information architecture, and ergonomics

Past
* Director of User Experience at Cogneto Development Inc.
* Postdoctoral Fellow at University of British Columbia

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Julian Richards, Senior Manager, HSBC Group Customer Experience
HSBC Group Systems Development (div. of HSBC Capital (Canada) Inc.)
Discovery Place - 3980 Carrigan Court
Burnaby, BC V5G 4X5
Tel. 604 453-5222
Fax.
Julian_Richardszku7@hsbc.ca
www.hsbc.ca/hsbc

Past
* Manager, User Research at HSBC
* Senior Manager, User Centered Design at HSBC
* Senior Interaction Architect at Blast Radius

Cynthia Dilney, CPB, Manager, Human Resources and Finance
Whitehall Bureau of Canada Ltd.
944 South Service Road
Hamilton, ON L8E 6A2
Tel. 905 643-3233
Tel. 1 877 313-7283 - Toll Free
Fax. 905 643-8337
mailind55po@whitehallcanada.com
www.whitehallcanada.com

Cynthia Dilney is based in Hamilton, Ontario and joined Whitehall Bureau of Canada in 2005 after operating a successful business. Her responsibilities include Human Resources Management, Systems Management and overseeing the financial operations of all Whitehall brand companies.

Cynthia is also a key part of our transition team for mergers and acquisitions.

Ms. Dilney is a member of the Canadian Payroll Association and the Certified Bookkeepers Association.

Burnaby Office:
Cynthia Dilney, CPB, Manager, Human Resources and Finance
Whitehall Bureau of Canada Ltd.
17 - 5050 Kingsway
Burnaby BC V5H 4H2
Tel. 604 873-4233
Fax.
mailind55po@whitehallcanada.com
www.whitehallcanada.com

Marilyn MacDonald, Fund Development
Canadian Red Cross - Lower Mainland Region
3400 Lake City Way
Burnaby, BC V5A 4Y2
Tel. 604 709-6635 - direct
Tel. 604 709-6600
Fax. 604 709-6675
marilyn.macdonaldvlrk@redcross.ca
www.redcross.ca
www.redcross.ca/lowermainland